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Warranty

Beside of our H2RD brand, we are also official distributor of ISDT and SkyRC products. 

H2RD除自家品牌遙控車零件開發外,亦係ISDT香港區代理(遙控玩意產品),及SKYRC產品銷售商。

We have provide the following warranty terms of our products.
由我們所出售產品,提供以下售後服務:


H2RD brand products
- Free exchange for any defect parts related to manufacturing issue 
- Free provide any missing parts because of package issue 
- Oversea exchange, customer may need to pay for a shipment handling cost

ISDT batteries management products
- 7 days free exchange for product defect problem (HK only)
- 1 year free inspection, labor and parts charge (A4, BG-8S and PC-4860 are not included)
- Free software update
- Online technical support
- Oversea exchange, customer may need to pay for a shipment handling cost


SkyRC products
- 7 days free exchange for product defect problem (HK only)
- 1 year free inspection, labor and parts fee warranty 
- Oversea exchange, customer may need to pay for a shipment handling cost

Radiomaster products
- 7 days free exchange for product defect problem (HK only)
- 1 year free inspection, labor and parts fee warranty 
- Oversea exchange, customer may need to pay for a shipment handling cost


ToolkitRC products
- 7 days free exchange for product defect problem (HK only)
- 1 year free inspection, labor and parts fee warranty 
- Oversea exchange, customer may need to pay for a shipment handling cost


To fulfill the warranty terms, the following requirement are needed:
- Need to provide the official receipt from the official dealer
- Need to provide the warranty sticker with the product

For electronic products, any charge need to pay due to parts exchange or shipping, will info before the repairing. Any cancel repairing within the warranty period is free of charge. Product over the warranty period, inspection fee will need to pay before further checking. Inspection fee will not return if cancel repairing.